Scope of this policy
This policy applies to information collected through this website, related email or telephone communications, and service inquiries submitted to Hot Trash. It does not replace the privacy terms contained in a separate client service agreement, if one applies.
By using this website, you acknowledge the practices described in this policy. If you do not agree, please discontinue use of the website.
Information we collect
We may collect information you provide directly, including your name, business name, email address, telephone number, property address, unit or building count, service needs, and the contents of your communications.
When you use the website, limited technical information may also be collected automatically, such as browser type, device type, IP address, referring page, pages visited, and approximate location derived from an IP address. We do not request payment-card information through this website.
How we use information
We may use information to respond to inquiries, evaluate properties, prepare service recommendations or estimates, communicate about requested services, operate and improve the website, maintain security, comply with legal obligations, and protect our rights.
We may also use business contact information for reasonable follow-up concerning Hot Trash services. You may ask us to stop promotional communications at any time.
Cookies and analytics
The website may use essential browser technologies and, if enabled, analytics tools that help us understand website traffic and performance. These tools may use cookies or similar technologies.
You can control cookies through your browser settings. Disabling some technologies may affect website functionality. If we add advertising or additional tracking technologies, we will update this policy and provide any notices or choices required by applicable law.
How information may be disclosed
We may disclose information to vendors that support website hosting, communications, customer relationship management, analytics, information technology, and professional services. These providers may use information only to perform services for us or as permitted by their agreements and applicable law.
We may also disclose information when required by law, to protect safety or legal rights, in connection with a business transaction, or with your direction or consent. Hot Trash does not currently sell personal information or share it for cross-context behavioral advertising.
Retention and security
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements, and satisfy legal obligations.
We use reasonable administrative, technical, and organizational safeguards. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your choices and privacy rights
You may request access to, correction of, or deletion of personal information we maintain about you. You may also ask questions about our practices or withdraw from promotional communications.
Depending on where you live and whether an applicable privacy law covers the processing, you may have additional rights, including data portability or the right to opt out of certain uses. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.
Submit requests to hello@hottrashvalet.com or call 786-859-1916. We will respond as required by applicable law.
Children's privacy
This website is intended for property managers, property owners, business representatives, and other adults seeking commercial services. It is not directed to children under 13, and we do not knowingly collect personal information from children through the website.
If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
Third-party services and links
The website may link to third-party websites, scheduling tools, forms, maps, social networks, or service platforms. Their privacy practices are governed by their own policies, not this policy. Review those terms before submitting information.
Updates and contact
We may update this Privacy Policy to reflect changes in our services, website, or legal obligations. The effective date at the top indicates the latest revision.
Questions or privacy requests may be sent to hello@hottrashvalet.com or 786-859-1916.